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Store Policies

E-mail Privacy: We use your e-mail address in the following circumstances:

  • To confirm your order
  • To ask questions about your order
  • To answer your questions or comments
  • To keep you informed about specials and other topics that may interest you - if you would rather not receive this information, you may send an e-mail to teadocents@thetasteoftea.com with 'unsubscribe' as the subject line.

We do not give access to your email address to any other person, company, or entity.

Return Policy:
If you are not completely satisfied or there is a problem with your order, contact us within 30 days of delivery. We will arrange for a refund by the same method of payment for any returned unopened merchandise.

Shipping:
We will make every effort to ship your order promptly. Generally, orders placed by 1:00 Pacific Standard Time will ship the same day. All orders placed within the United States will ship via USPS unless otherwise specified. Standard shipping is free for orders $75.00 or more.

Satisfaction Guaranteed:
If for some reason, you are not completely satisfied with any item, simply contact us within 30 days of delivery.

Contact us at teadocents@thetasteoftea.com or call (707) 431-1995 with any questions relating to our policies.

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